3 Ways to Accelerate a Customer-Focused Business Transformation

Customer-focus is an irreversible trend in business today that is impacting all markets, and a recurring topic of discussion among products leaders at the largest software companies. Putting the customer first isn’t just lip service or for brand appeal – it’s a business growth strategy, and businesses who have begun to prioritize customer service innovations are outperforming and disrupting their competitors. With 80-90% of a company’s revenue being generated from existing customers, creating brand affinity is a requirement for sustainability. To avoid falling behind the curve, there are three things you need to recognize to achieve a customer-focused business transformation.

Related Posts Plugin for WordPress, Blogger...

Leave a Reply

Your email address will not be published. Required fields are marked *